FAQs

About Our Art

Are the artworks signed?
Yes, from our launch, all artworks include an original stamp of a signed signature by the artist and the year it was printed. Additionally, each piece comes with a certificate of authenticity, ensuring the exclusivity and originality of your purchase.

Ordering and Shipping

How can I track my order?
Upon dispatch, you will receive a tracking link via email, allowing you to monitor your order's journey to your doorstep. Please check your Junk folder if you haven't received it, as emails can sometimes be misdirected.

Find more information here.

Returns and Exchanges

What is your return policy?
We aim for your complete satisfaction. If you wish to return an item, please initiate the process by contacting us at info@croze-art.com. You will receive detailed instructions and the address for returns via email. Please note, you are responsible for the return postage and shipping costs, and the returned item must be well-protected.

Print Quality and Care

How should I care for my print?
To ensure the longevity of your art piece, avoid placing it in direct sunlight or humid environments. We recommend framing your print under UV-protective glass for added durability and protection.

Custom Orders and Collaborations

Can I request a custom art piece?
We are open to creating custom pieces that resonate with your personal style or space. Contact us with your ideas, and let's bring your vision to life together.

Contact and Support